Zoombu

Introducing another travel start-up: HouseTrip

July 16th, 2010

We’d like to introduce you to another travel startup, HouseTrip.com. We met the founders Ben and Arnaud at the Google Travel Conference in Zurich back in November, and we thought you’d like to hear about them…

HouseTrip is an online platform for booking holiday apartments for short stays in top European cities. Holiday apartments are a good option if you want an alternative to a hotel, particularly if you’re in a group of family or friends, or you’re planning on staying somewhere more than a night or two. Since you get a kitchen, lounge and dining area, as well as bedrooms, there are much more options during your stay.

The problem that HouseTrip’s founders identified is that booking an apartment can be surprisingly difficult. First, you have to find a suitable apartment, and it’s hard to know where to look. Most people will start their research on Google, where you’ll find a variety of small local websites and large classified advertising sites. But the policies (such booking, payment and cancellation policies) are very varied. You will normally have to pay a substantial amount of money up front, then pay the rest of the money in advance of the stay. Some owners will accept cash on arrival, but there is normally no guarantee of what will happen if you cancel or you are unhappy when you arrive.

HouseTrip

HouseTrip aims to simplify the process. HouseTrip handpicks their holiday apartments from sites across the internet and offers a comprehensive booking and payment solution, unlike most of their competitors, which makes booking an apartment easier and safer. Guests simply enter their dates and number of guests, then they send availability enquiries to owners to check that the dates are still available. Once they have received positive replies, guests book through HouseTrip, paying at the time of booking. HouseTrip then holds this money until after the guest has arrived at the property, leaving a minimum of 24 hours before transferring the payment to the owner. This protects the guest against fraud. HouseTrip also offers standardised cancellation policies, so if guests need to cancel, they know what the policy is.

HouseTrip won “Best Travel Startup” at the Get Funded Show @ World Travel Market held in November 2009, an award which we won at the previous event, and they are going from strength to strength. They are adding more direct booking properties all the time, which eliminates the need to send availability enquiries – these apartments can be booked immediately. It’s a really good site (we like it!), and recommend you check it out.

- Posted by Alexandru

Planning ahead? The low-down on skiing in Romania this winter.

July 14th, 2010

Introducing Alex, our latest addition to the team, and all-time expert on his home country Romania. For those of you who like to do a little planning ahead, we’ve asked Alex to bring some top tops on his home region, where the skiing is fresh, and most importantly cheap. Bring it on Alex. – Rachel.

Romania stands out for skiing, not through the extent of kilometres of slopes like Austria, Switzerland or France, but through good quality for low cost, extremely friendly locals, warm atmosphere and absolutely breath-taking scenery.

The Carpathian Mountains cover almost one third of the country unveiling a wonderful wilderness, dominated by ubiquitous pine forests.  The valleys bisect the dense forest layers allowing some excellent skiing landscapes. There are several quality resorts across different regions of the country.

●  Ranked the 6th Best Beginners Ski Resort in the world by Guardian and in top 10 Beginners Skiing Holidays by Thomas Cook and WorldTravel, Poiana Brasov is by far one of the best Romanian ski resorts.

With 12 slopes and 11 ski lifts, Poiana Brasov is fit for both beginners and intermediate skiers. The resort also has one of the multi award winning ski schools in the world, Ana Ski School, suitable for both adults and children. Around 3000 British tourists visit Romania every year to learn skiing. For those that are more advanced, there are several difficult runs as well as several off piste circuits. Don’t forget to try the local mulled wine and tuica.

Outside the slopes, tourists can try swimming, horse riding , ice skating , paintballing , ATV riding and many other air sports such as paragliding and flying in a motor hang glider. The resort is known to be very lively with lots of bars and restaurants and an intense nightlife. For those interested in the delicious local cuisine and winery, I would strongly suggest you try Sura Dacilor or Coliba Haiducilor, two restaurants with an impressive tradition in the area.

Slopes in Poiana Brașov

Cool stuff: For those looking for more adventure, Poiana Brasov is the starting point to amazing expedition opportunities in the Bucegi and Fagarasi mountains.  Ski touring and free ride in the highest mountains in Romania is a life time experience taking around nine days. Shorter alternative tours as well as snow shoeing events are also available.

A must-see attraction in the area is the Bran Castle known as the Castle of Dracula. A place of myth and mystery, visiting the castle is a splendid experience. The medieval architecture and the deadly silence behind the walls carry your thought deeper into the legend.

Bran Castle and Fagarasi Mountains

●  Known as the pearl of the Carpathians, Sinaia is located at the heart of the Prahova Valley, the biggest ski region in Romania. Offering a 1000 m vertical drop, Sinaia is excellent for high altitude skiing offering more difficult slopes for advanced skiers but also excellent facilities and ski school for the beginners. Apart from skiing, tourists can practice snowboarding, bob sledging and ice skating. Again, the resort has a vivid nightlife with a broad range of bars, restaurants and clubs. Snow shoeing on the Bucegi Mountains trails is also possible.

Cool stuff: Hostels and the mountain chalets organize Romanian meals nights with live music and a very warm atmosphere. There isn’t any better way to learn about the Romanian culture and traditions than through food, drinks and music. After dinner, I strongly recommend you try and relax by walking on the candle-lit paths in some parts of the resort.

The Bucegi Mountains hide one of the most beautiful palaces in the world: The Peles Castle.  Standing witness of the Romanian monarchy, the palace hosts an invaluable art collection comprising paintings, sculptures, medieval weapons and antiques.  The Peles Castle also appeared in a recent Hollywood movie, The Brothers Bloom (2009), staring Rachel Weisz and Adrien Brody.

Sinaia and Romanian Traditional Food

●  Located in the Bucegi Mountains, Azuga contains the longest ski run in Romania , the Sorica ( 3042 m ).  The resort, known for its magnificent beer brand with the same name, is a small and peaceful town.  Apart from the very good ski facilities , there are lots of restaurants and local markets with all kind of handmade crafts.

●  Cavnic is another ski resort in the northern part of Romania. Situated at the heart of the Maramures region, a place where the traditions have been well preserved, the resort is a delight to the eyes. Surrounded by a beautiful centenary forest Cavnic is most suitable for families and its slopes are very good for beginners. Do not forget to visit the famous wooded churches in the area and taste some of the local delights. They are fantastic!

●  There are also other beautiful resorts as well:  Predeal and Busteni on Prahova Valley, Paltinis near Sibiu, Borsa in Maramures and Vatra Dornei in Bucovina.

Slopes Rankings

Just to give an estimative, the average price for a 7 day period in a 3* hotel including all the ski expenses would reach a maximum of 400 pounds/person. The best period is from early December to late February. I strongly recommend you check the weather forecasts before booking to ensure there is a good level of powder. When planning your journey, use Zoombu to find the best way to travel to your hotel. Come to Romania and feel at home (but it’s cheaper)!

- Posted by Alex

Rounding up the impact of the Ash Crisis.

June 4th, 2010

After the dust has almost settled, we take a look at the impact of the Ash Crisis on the travel industry, travellers and the environment.

Stranded Jets

Stranded jets during the air space closure. Image by Travel Aficionado

  • Total cost to airlines: According to the International Air Transport Association (IATA) airlines lost more than US$1.7bn in revenue during the six day air space closure. This doesn’t count additional costs incurred of compensation to passengers (many of which are still being settled), nor does it include the relative benefit of reduced operational costs due to flights not being run (reduced fuel consumption for example)
  • Total passengers affected: According to the EU transport commissioner, over 10 million passengers were affected when approximately 95,000 flights were cancelled during the initial six days of cancellations alone.
  • Total carbon dioxide emissions avoided from cancelled  flights alone was an astonishing (and approximated) 1.6 million tonnes during the six day continuous air space closure alone.  [That's based on assuming approximately 60% of EU flights were cancelled and using data from the 2009 EC GHG inventory report (www.eea.europa.eu/publications/european-community-greenhouse-gas-inventory-2009)]. To put this in perspective, according to the BBC, the average Briton is responsible for 3.6 tonnes of carbon dioxide emissions a year.  In practice, during the crisis many passengers took alternative flight routes home, often adding to their carbon footprint, but those who took a train home instead would have cut their footprint to by at least 75%.  People who hired a car and drove all the way home would have roughly halved their carbon emissions, based on two people sharing. Any carbon dioxide emissions saved by alternative transport should be offset against emissions from the volcano itself, estimates of which vary wildly, with the upper end being quoted as 300 thousand tonnes CO2 per day.

Aside of massive disruptions to plans, one of the biggest frustrations for travellers during the period was not knowing where to get information on alternative routes. Judging by the interest that our own site received during this period, the demand for a search engine that answers the simple question “how do I get from A to B” is stronger than ever.  Flight engines are only able to compare routes between international air terminals, and travellers find it difficult to determine the accessibility of alternative airports, or options for taking the train or ferry instead.

With Zoombu you simply tell us your origin and destination and the dates you want to travel and we do the hard work of searching the options for you, recommending door-to-door routes involving different modes of transport.  Try it out and tell us what you think!

Lots of you wanted to run one way searches during the ash incidents, whereas Zoombu currently searches for the outbound and return journeys – the single search feature is in the pipeline.  The beta version currently serves UK outbound travellers, but we’ll be expanding to serve other markets very soon (just in case Eyjafjoell or one of it’s cousins comes back for more…).

- Posted by Rachel

Five of the best summer music festivals in Europe

June 2nd, 2010
The main stage at Exit by Belkus.

The main stage at Exit by Belkus.

Summer is right around the corner and the festival scene is beginning to hot up.  If you’re looking for something different to do this summer then we’ve picked out a few of the best festivals in Europe to whet your appetite:

  1. 1st – 4th July, Belguim, Rock Wercher. This is one of Europe’s largest rock festivals, and stands up to Glastonbury in terms of artist quality and turnout, but with a truly European Twist. Tickets cost from 76 Euros per day. The festival park is located alongside the Haachtsesteenweg in Werchter, which is just 30km from Brussels and 15km from Leuven.  A festival bus will take you from Leuven to the festival (operated by De Lijn).
  2. 8th – 11th July, Serbia, Exit Festival. Ths is possibly the hippest festival on offer with a line up of modern pop and rock, staged in the grounds of impressive Petrovaradin Fortress. Exit celebrates its 10th birthday this year so expect extra special stage action. Located in Novi Sad, which is within reaching distance of Belgrade (87km), Budapest (295km), and Zagreb (372km) airports, there are festival airport transfers on offer from a variety of operators.
  3. 24th July, Germany, Love Parade.  Originally started in Berlin just months before the fall of the wall, and now held in a different location each year, this time Duisburg is the lucky host to the fun, frolicking and techno-wizardry of the parade of love. Free to attend, this is a must for electronic music lovers. Wacky outfits are optional but generall encouraged! Dusseldort International airport is just 20km away.
  4. 9th – 11th July, Netherlands, North Sea Jazz Festival. Probably the biggest Jazz festival in Europe showcasing an array of talent with artists such as Joss Stone, Jamiroquai and Quincy Jones on show. Tickets are available per day (84 EUR) or for the full three days (194 EUR). The festival is located in Ahoy near Rotterdam and is accessible by public transport from Rotterdam Airport or the city centre.
  5. 13 August -5 Sept., Edinburgh International Festival (and 6 – 30 August, Edinburgh Festival Fringe). Hundreds of shows across a vast range of genres from opera, modern dance  to stand-up comedy. Tickets are available on an event by event basis, so you can pick and choose depending on what takes your fancy. Edinburgh is easily accessible by train from cities in the UK or from Edinburgh airport (takes around 30 minutes). Check out our information on travelling to Edinburgh page for more detailed travel advice.

We can help you to get from your home right to the festival with our journey search engine, Zoombu, so after you’ve made your pick, give it a whirl to book your transportation.

- Posted by Rachel

Tips for alternative routes to flying as ‘volcanic ash’ cancellations persist

April 19th, 2010

Ash plume from Eyjafjallajokull Volcano over the North Atlantic at 13:20 UTC (9:20 a.m. EDT) on April 17, 2010, by NASA/MODIS Rapid Response Team

If your flight has been cancelled recently due to volcanic ash and you are looking for alternatives ways to reach your destination in Europe, then Zoombu can help.  It is the only website where you can enter in your precise starting location and destination and run a single search across many modes of transport, including ferries, Eurostar, trains, coaches, driving and taxi options, and (when they are running) flights to find the best door-to-door route.

Currently news reports estimate that flights will continue to be suspended over Britain until 1am Tuesday 20th at the earliest. Here are some tips for travelling during the flight disruptions:

1. Run a search on Zoombu to see what door-to-door route options exist, including ferries or Eurostar trains. You can ’switch off’ flights in the results filter to exclude this option entirely

2. Click through to transport suppliers to check availability and make a booking directly.  Be wary that some options, for example Eurostar trains, are booked out for up to a week ahead from now.  Cross-channel ferries including Brittany Ferries and SeaFrance do still have some space on crossings despite a huge surge in bookings over the weekend, but tickets are being snapped up quickly.

3. Consider teaming up with others and hiring a car to reach the port (many car hire companies will let you return the car at a depot close to a port, rather than the pick-up depot, for an additional fee). There are also many train options to take you close to the ports. If you run a Zoombu search we can help you pick your way through the options.

4.  If you have booked a flight that has been cancelled, you may be due compensation. The Which website is a great source of information about your rights. You should contact your airline straight away to request a refund or a ticket change.

5. If you’re stranded abroad you can call the helpline +44 207 008 0000 for travel updates and information on exceptional services.

Good luck with your travels and keep checking in for further updates.

- Posted by Rachel

Ryanair fees hiked this summer – beware of flying ‘budget’

April 14th, 2010

Be prepared and travel light on budget. Image taken by panS

The cost of additional fees charged by budget airlines have soared recently, so keep this in mind if you are planning to take a ‘budget flight’ this summer.

In particular, fees currently charged by Ryanair include:

  • Administration Fee of £5 for each flight leg purchased
  • First bag check-in fee of £15 each way, unless you happen to travel in July or August in which case you’ll pay an additional £5 since it’s “peak rate”
  • Second bag check-in fee of £35 each way, or £40 during “peak” times (up from £20 last year)
  • If you make the mistake of not booking with ryanair.com, you’ll pay £35-£40 to check-in the first bag and a shocking £70-80 to check in a second bag depending on the month you choose to travel
  • Check-in fee of £5 each way (you must check-in online), and if you book via a call centre or the airport and forget your boarding pass you’ll pay a £40 ‘Airport Boarding Card Re-issue’ fee
  • Musically minded or sporting folk are punished with a £40 each way for transportation of equipment

Don’t even think about taking more than 15kg per bag, or you’ll be stung by an unstated fee per extra kilo at the airport.

And as usual, you’d better not make any changes to your flight after booking as it costs £25 to change your flight and a whopping £100 for a name change with Ryanair.

So whilst you may be able to get a bargain flight for a few quid, watch you don’t get stung on the extras when it comes to travelling.

We are planning to add a fee calculator feature to our multi-modal travel search engine, so we’ll help you understand the full cost of flying ‘budget’. [If this is something you'd value, speak up and we'll move it up our priority list.] Furthermore, because we calculate the door-to-door cost and duration of a route, we factor in any pricey transfer costs sometimes associated with flying to a budget airport which could be a fair distance from your destination.

- Posted by Rachel

Free public transport in Geneva for tourists

March 22nd, 2010

The free train to Geneva

Zoombu’s mission is to help you find the best route to your destination and make travelling easier.  We love it when our team comes across hidden information to help you on your travels, like this gem from Geneva Airport.

Did you know that if you want to travel by train from Geneva Airport to Geneva, you can do so for free? Simply pick up a special ticket in the the machine in the baggage collection area at the Arrival level and use public transport in Geneva free for a period of 80 minutes. The Unireso ticket is offered by Geneva International Airport and the train to Geneva takes just 6 minutes.  So if you need make a connection, or you have some time to kill at the airport, why not make use of this offer.

Rest assured that your Zoombu search results include connections like this one in the end-to-end routes we recommend.

As if this wasn’t enough; if Geneva is your destination and you are staying at a hotel, a youth hostel or a campsite, you can pick up the “Geneva Transport Card” that allows you to use public transport in Geneva free of charge during your stay.  More information is available from Geneva Tourism. Brilliant!  Come on London, how about matching that?!

- Posted by Rachel

The Google Travel Summit, Zurich

March 2nd, 2010

We were delighted to be invited to take part in the Google Travel Summit this year, held at their swanky offices in Zurich. The purpose of the event was to spark discussion around “the opportunity for the travel industry in the next 5-10 years”. Participants included 15 travel related start-ups (including TV Trip, Tripsay, Tourist Way, Memonic, eZSearch and Skyscanner), 5 VCs (Creata Ventures, Partech, Brains to Ventures, DJF Esprit and Howzat Media) and lots of Googlers to stir the debate.

The day kicked off with pitches and product demos from each company, followed by a VC panel, Google product demos and break-out sessions for business and technical debates.

Nelson Mattos, Google’s Vice President of Engineering, EMEA, gave a great introduction to the parameters of effective search: relevance, user experience, speed and comprehensiveness.  As we’ve been thinking about the growth of Zoombu travel search, we’ve focussed efforts on these domains too, so we were pleased to see the commonality.

Data was a common theme throughout, both as an enabler of innovation, and as one of the biggest challenges faced by travel start-ups.  Getting hold of data is time-consuming and difficult due to the wide rank of formats and lack of availability. However, those with data are able to do interesting and useful things in serving up information to users and ultimately helping them to make purchases.  One of our current efforts is to gather information on local ’shuttle buses’, where timetables and prices may or may not be available online, are usually difficult to locate and are certainly not in a consistent format.  It’s a painful process, but having access to this data means we can recommend great value end-to-end routes to our users.

Fancy a nap? Googlers in their sleep room.

The Googlers were keen to see what they could do to help innovation by sharing their data and services; an offer welcomed by all involved.  They also wanted to show the start-ups how to do office culture properly and gave us a warm welcome to their home.  When you have a slide into the staff canteen, Ben and Jerry’s fridges on every floor and a ’sleep room’ complete with tropical fish and jungle noises for post-lunch snoozes, you know you’ve made it.

- Posted by Rachel

Zoombu saves you from hanging around

February 12th, 2010

Image by Dru

This week we welcome a guest post from a new Zoombu Ski user:

Whilst skiing is the sport that dominates the Alps during Winter, another, more remote sport, is also in full swing: ice climbing. This form of climbing involves the climber donning ice-axes and crampons, before they begin their upward ascent of a waterfall. Despite looking extremely precarious, it is not in fact as dangerous as some might think; the climber secures their ropes to ice-screws meaning that any fall is not usually serious, and the lower altitude (compared to climbing to the summit of an Alpine Peak) means the seriousness of an ascent is reduced.

In January I headed over to Chamonix to indulge in the sport of ice climbing. On the way out I was rather haphazard with my travel; I picked my flights far too late, didn’t plan my transfers, turned up at Geneva airport and spent a good while there figuring out how to get to Chamonix. I found a lift and got to Chamonix in one piece, although if I had to guarantee my arrival time, I would not recommend this approach. On the way back I didn’t leave things to chance – a missed flight would be disastrous.  Fortunately Zoombu’s ski search was available so I used it to see what they could offer. Using the site I found out that Holiday Taxis would pick me up from the flat at 6:45am with no dramas, which indeed is what they did (and after a week swinging around on the ice, the last thing I needed was to be running around the town in the early hours looking for a lift!).

I’m off to Cham again in the summer and will definitely be using Zoombu. If only they had launched their site before I had booked the flight as well!

- Posted by Geoff

Best way to the French Alps? Zoombu Ski goes public and can tell you the answer.

February 4th, 2010

Photo taken by Shay Haas

For those of you who are keen followers of Zoombu, you will have seen that this week has been a busy one for our team.  We have just opened a mini version of Zoombu to the public, in the form of Zoombu Ski.

This side product has the functionality of the main Zoombu service, but a subset of the coverage.  With Zoombu Ski you can find the best end-to-end way to travel from your home in the UK to a resort in the French Alps.  We search a range of modes of transport and will pick out the cheapest, fastest or greenest end-to-end route for you.

With Zoombu Ski we want to find out what you the users like, don’t like and want to see improved about Zoombu. We are very keen for your feedback on the product and we listen to all of it.  We meticulously log, debate and prioritise all of the points raised and this directly influences the product development plan.

Search speed is something that many of you have raised as important, and we are working on this as we speak.  Shortly the Zoombu search will be noticeably faster.  We’re also just about to add coverage to a bunch more ski resorts so look out for this in the next few days.

For those skiers amongst you, if you haven’t had your powder fix for the season yet, or you could be tempted to take another trip, then run a Zoombu search to find the best way to get to the slopes.  There are some bargains to be had: we found a search result for door-to-door transport from Oxford to Chamonix over a long weekend in February for £100 including a flight out of Luton.

Happy planning!

- Posted by Rachel