Zoombu

Archive for April, 2009

Carry on camping (and travelling in general)

Tuesday, April 28th, 2009
Picture by Heather. Some rights reserved

Picture by Heather. Some rights reserved

In the midst of economic uncertainties and with the doom and gloom of the recession, you could be led to believe that travellers will keep their suitcases stowed away for this year. We are keeping close tabs on whether the credit crunch is causing people to stay at home or to escape to sunnier climes.

Some hot off the press market surveys reveal interesting trends:

  • A poll conducted by YouGov in February 2009, showed that whopping 78 percent of British travellers were not planning on spending any less money during this year’s trip, but will save pennies elsewhere.
  • Young people are carrying on regardless. A travellers forum called Global Gossip (www.globalgossip.com) surveyed 1548 participants aged 19-29 from across Europe and asked, “with the current global economic uncertainties will you continue to travel?” An overwhelming 88% said that their travel plans were unaffected or even extended as a reaction to global economic uncertainties.
  • Some people are choosing to take their holidays in the UK instead of abroad – a recent Visit Britain survey found that 20% of people who took their holiday abroad last year are planning to chose the UK instead this year.
  • Accommodation plans may be adjusted. A survey conducted by Sea France revealed that 30% of people who booked with them planned to stay with family and friends on their holidays this year, up from 12% in 2006.
  • Some people faced with redundancy or unable to obtain a job straight out of university are opting to use the time away from work to fulfil travel ambitions and escape the doom and gloom, as observed by the organisation Gapforce and the Daily Telegraph in a report in January of this year.
  • Overall flight bookings have decreased but some carriers are still thriving. Over the winter months, Easyjet reported bookings to European destinations up by 17% compared to last year.
  • Researchers predict that although the travel industry will slow as a result of the recession, 12% growth in online travel is still expected to about EUR 65.2 billion.
  • If the stats are to be believed, people seem to be ever determined to take their break away and escape from the economic drudgery. They may choose to make savings elsewhere and to compromise on aspects of their trip to make it happen at all. Zoombu helps travellers to save money by finding the cheapest overall trip from their home to their destination; a usage tool in any frugal travellers kit bag.

    - Posted by Rachel

    Why I need Zoombu

    Tuesday, April 21st, 2009
    Shingle Street

    Seakale at Shingle Street on the Suffolk coast.

    For me, the Zoombu service is a necessity. All too frequently I have run into problems planning travel online, trying to work out how different services connect up, or just how to get from one place to another. The last two weekends were no exception.

    On the first weekend, I needed to get from London to Ipswich. National Express East Anglia seem to be running rail replacement services every weekend this year. The the first warning sign of this was when I saw a notice displayed at Ipswich station in the summer proudly reporting something to the effect of “We have had a full service on the weekends since June 20th 2008” – which arguably should be the normal state of affairs, and not news worthy.

    The train from Ipswich to London (usual journey time 1 hour 10 minutes) was going to take 2 hours 20 minutes as it was a bus from Ipswich to Billericay and then a train from there into the centre of London. Without Zoombu I would have needed to launch a separate search on the National Express Coaches site to see if they had a better service that day. The Zoombu service automatically covers this possibility, and made it clear that in this case the coaches were no better, with only three services on the Sunday, taking two and a half hours to reach London.

    The cliffs at Étretat

    The cliffs at Étretat

    The next challenge was the type of problem that originally inspired me to work on Zoombu: The best route from South West London to Normandy without a car – arriving in any of the coastal ports that are near Lisieux (where I could be picked up from). This requires knowledge of the port locations, ferry routes and operators, whether the ferries connect to public transport (e.g. does the last ferry return before the last train home),  driving distance of the ferry terminals from Lisieux, and the impact of all this on the total travel time and cost. Not to mention the niceties of how to get between the railway station and the ferry terminal – without falling into such traps as thinking that ‘Portsmouth Harbour’ railway station is the best one for getting to ‘Portsmouth Continental Ferry Terminal’ – Portsmouth and Southsea railway station is both nearer and served by more trains.

    The sun rise from the ferry arriving in Le Havre.

    The sun rise from the ferry arriving in Le Havre.

    Planning such a trip usually requires use of google maps, railway sites, coach sites, several ferry company websites (possibly the most painful of all travel sites to use), local bus websites, and general searching on google for information about transport to and from the terminals. It takes hours and is really frustrating.

    Zoombu eradicates this painful process – a simple search from my home address to Lisieux finds all these data automatically, and builds them into complete itineraries, clearly displaying the cost, duration, and carbon footprint of each possible route. Zoombu even draws them all on a map. I can see which one is best (in my case the cheapest, I do work for a start-up, after all), and book it directly from the provider. Easy.

    Oh, and if you are wondering about what the optimal route was – it was Clapham Junction to Portsmouth and Southsea by train, taxi to the continental ferry port, and an overnight ferry to Le Havre with LD Lines. The return was similar, but a day ferry back.

    Posted by Alistair

    Online travel is changing – Zoombu is well placed to take advantage

    Monday, April 13th, 2009
    Photograph by Alan Cleaver. Some rights reserved.

    Photograph by Alan Cleaver. Some rights reserved.

    There have been some significant movements in the online travel industry in recent months. The big boys of online travel, Expedia and Travelocity (who between them command 30% of the European Online Travel Agency (OTA) market), announced in March that they would remove booking fees from flights booked through their site. These OTAs explain that they are willing to treat flights as ‘loss leaders’ that attract customers into booking hotels and car hire, from which they earn most of their revenue. Recently, Orbitz has been squeezed to join the same band wagon, which will hurt. Travel Weekly report that the $7 fee for every flight booked through Orbitz meant that the fees constituted 60% of Orbitz’s income. These business model changes have originated in the USA, but you can expect the European markets to follow.

    Is the reason for these changes purely in-fighting between the big players for market share of hotel sales? Or is there another factor at play?

    It is perhaps no coincidence that flight comparison site Skyscanner announced 54% growth in traffic for Q1 of 2009 and their competitor Kayak appeared to have a similar rate of growth (Crunchbase). In these economic times where “every penny counts” consumers want to find the lowest overall flight price, booking fees included. Consumers are wise to the fact that comparison engines can help them to scour the market quickly.  OTAs will recognise that they cannot afford to appear low down the rankings for flight prices and risk missing customers who may go on to buy other things.

    These changes in the market are good news for Zoombu. We offer the transparency and ease of a search engine and we allow people to compare and contrast an entire end-to-end trip, taking into account all journey components (not just the flights). Users can quickly compare routes to continental Europe involving different modes of transport, to understand for example how a route involving the Eurostar would compare with ones involving flights or a ferry.

    We are excited by the level of interest in our service and we have had some great feedback about our alpha version.  If you are still on the waiting list to try out the service, please bear with us!  We want to ensure we react to all the valuable feedback we are getting and are releasing new invitations each week.

    For the best way to find your route to Europe, watch this space…

    - Posted by Rachel

    Start-ups: If you do one thing this weekend, apply to London mini-Seedcamp

    Friday, April 3rd, 2009
    Seedcamp Logo Ref. www.seedcamp.com

    Seedcamp Logo Ref. www.seedcamp.com

    For those in ths start-up world that haven’t heard of Seedcamp, then get familiar. It is an organisation that accelerates start-ups within Europe.  It is a fund, incubator and event organiser, and we can say from experience that the validation, network and (for some)  funding that Seedcamp can provide will really accelerate your start-up.

    The next upcoming Seedcamp event (which is close to the hearts of the Zoombu team) is mini-Seedcamp in London.  This one day event is a taster of what is to come in the main Seedcamp week in September and it is just as jam-packed with mentoring and networking.

    The deadline for applications for mini-Seedcamp in London is midnight on 6th April, and in light of this, we thought we’d share our insights and ‘top tips’ on what we think the Seedcamp judges are looking for in a start-up.

    1. A really good product, or at least some sort of prototype, ideally with real people using it and providing feedback
    2. A strong team, but not necessarily big, team. Co-founders and in house development expertise is preferred over a good business person with an outsourced development team
    3. A clear monetisation strategy for your product, which is (ideally) not purely based on advertising
    4. Evidence that you have researched the size of your market, its growth rate (if market exists already) and a rough idea of the potential revenue per user
    5. Knowledge of who else is competing in your space and why what you are doing is different. It’s good to have some idea how you will market to these users and tell them about your differentiation

    If you do get a place, we found it useful to research the mentors ahead of time and work out what you want to ask key people.  Even if you don’t get to meet people in formal sessions, grab them for a quick chat in the breaks.

    Network your heart out! Image ref: www.seedcamp.com

    Network your heart out! Image ref: www.seedcamp.com

    Final Zoombu tip: rehearse your ‘2 minute pitch’! Practice really does make (almost) perfect, and this is your best opportunity to have people sit up and listen.

    Good luck!

    -Posted by Rachel

    Barcamp London 6

    Friday, April 3rd, 2009

    Barcamp made out of lego.

    Image by coffeemick, some rights reserved.

    Last week I had the privilege of attending Barcamp London 6. For those not in the know, a Barcamp is conference/workshop where participants contribute to sessions within a fluid agenda that is formulated as the event proceeds. The Guardian hosted the event at the paper’s new offices near King’s Cross. Saturday morning’s first activity was an ice-breaker where seven groups of 10-15 people each assembled a letter from “BARCAMP” producing the result pictured above.

    'The Grid' on Saturday morning.

    'The Grid' on Saturday morning.

    Shortly afterwards the blank ‘grid’ for Saturday had been filled with presentations sourced by participants, ranging from “Advanced CSS Tricks” and “Geotagging – just a fad?” to “Sourdough bread baking hacks”. On Sunday I gave my own talk about novelty detection “Detecting stuff you don’t know about”. I introduced the concept of novelty detection, described my previous research in machine learning and explained how it could be applied in a variety of applications including network security and software testing.

    Image by Gemima G (some rights reserved)

    Image by Gemima G, some rights reserved.

    I often find the sessions at conferences of little relevance and that the main learning and the interesting conversations occur in the lobby or over lunch.  At Barcamp the sessions are different. Whilst the range of topics is extremely diverse, people gravitate to those topics they really care about and it is easy to find people with shared interests. For instance during a session on  “PDF to XML” not only did I learn from the speaker’s expertise, I met another guy who was also interested in extracting timetable data and who turns out to work for a travel data company. Just one of many happy encounters over the weekend.

    Saul Klein originally tipped me off about barcamps and said I had to go to one. I can echo that recommendation as they are way to meet like-minded people and learn lots of “stuff you don’t know about”.

    Posted by Alistair